2. Thank you for taking our survey. If you experience technical difficulties with this survey, please contact Michele Keplinger at michelek@lgit.org or 800.673.8231 for assistance.
4. CONTACT INFORMATION (Optional)
6. Local Government Name
7. Email
9. First Name
10. Last Name
12. LOSS CONTROL SERVICE
14. 1. Do you find the information provided by the LGIT Loss Control services valuable?*

    1. Yes
    2. No
16. 2. Do you find LGIT’s loss control services responsive to your local government’s particular liability or safety concerns?*

    1. Yes
    2. No
18. TRAINING SERVICES & PROGRAMS
20. 1. Has your local government participated in LGIT sponsored training and seminars in the last year?*

    1. Yes
    2. No
22. 2. Are you aware of LGIT’s Renewal Workshops?*

    1. Yes
    2. No
24. 3. Does your entity attend LGIT’s Renewal Workshops?*

    1. Yes
    2. No
26. 4. Does your entity attend LGIT’s Annual Meeting?*

    1. Yes
    2. No
28. 5. Do your employees take advantage of the free Online Campus training provided by LGIT?*

    1. Yes
    2. No
30. 6. Does your entity take advantage of the HR Compliance Portal available through www.lgit.org?*

    1. Yes
    2. No
32. 7. Is your entity aware of the LGIT Employment Law Hotline?*

    1. Yes
    2. No
34. 8. Have you used the LGIT Employment Law Hotline?*

    1. Yes
    2. No
36. LAW ENFORCEMENT LOSS CONTROL CONSULTANT
38. 1. Is your entity aware LGIT now provides law enforcement loss control (LELC) services?*

    1. Yes
    2. No
40. 2. Has your law enforcement agency met with/been introduced to the LELC Consultant?*

    1. Yes
    2. No
    3. N/A
42. 3. Has your law enforcement agency used the resources of the LGIT LELC Consultant?*

    1. Yes
    2. No
    3. N/A
44. UNDERWRITING SERVICE
46. 1. Are LGIT Underwriting Member Service Requests handled in a timely fashion?*

    1. Yes
    2. No
48. 2. Are you actively using the LGIT Member Portal for coverage changes, certificates of insurance and other Underwriting services?*

    1. Yes
    2. No
50. 3. Are there any new/additional coverages LGIT could provide?
52. CLAIMS SERVICE
54. 1. Do you report claims online though the Member Portal?*

    1. Yes
    2. No
56. 2. Do you use the Member Portal Analysis Tab to run your loss/claims history?*

    1. Yes
    2. No
58. 3. Are your claims handled in a timely manner?*

    1. Yes
    2. No
60. 4. Are you satisfied with your claims service?*

    1. Yes
    2. No
62. BILLING SERVICE
64. 1. Are you satisfied with the billing process?*

    1. Yes
    2. No
66. 2. Do you receive invoices and/or refunds in a timely manner?*

    1. Yes
    2. No
68. 3. Would an online payment option benefit your entity?*

    1. Yes
    2. No
70. ANY COMMENTS OR SUGGESTIONS?
72. Thank you for taking this survey!
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74. 1. Receive an email copy of this form.
75. Email address

    This field is not part of the form submission.

76. Submit

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