August 18, 2020
Social Media & Crisis Communications Webinar-Handling Negativity on Social Media
Tuesday, August 18, 2020
Must have valid email address to receive webinar invitation.
This two-hour online course will guide participants on how to best handle challenging or negative comments on social media platforms, how to respond publicly (or via direct message) when a specific incident occurs, when to post and when not to, managing the aftermath of a negative incident, and how your strategy should vary from channel to channel.
*Must have valid email to receive webinar invitation.